Privacy Policy

Last updated: 22 June 2026

Dinner is served operates this store and website (the "Services"). Our store is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use and disclose your personal information when you use the Services, make a purchase, or communicate with us. If there is any conflict between our Terms and Conditions and this Privacy Policy, this Privacy Policy prevails as regards your personal information.

By using our Services, you acknowledge that you have read this Privacy Policy.

Information we collect

"Personal information" means information that identifies you or can reasonably be linked to you. Depending on how you use the Services, we may collect:

  • Contact details: name, postal address, billing address, delivery address, e-mail address.
  • Payment information: the details needed to process your payment. This data is processed directly by our payment provider; it never passes through our hands.
  • Account information: if you create an account, your username, password and preferences.
  • Order information: the items you view, add to your cart, save, purchase or return, and your past orders.
  • Your communications with us: the information you share with us, for example when you contact customer care.
  • Technical information: your IP address, browser, device, and how you interact with the site.

Sources of information

We collect this information directly from you, automatically through the Services (cookies and similar technologies), and from our service providers when they act on our behalf.

How we use your information

  • To provide the Services: perform our contract with you, process your payments and orders, arrange shipping, handle returns, manage your account, and respond to your requests.
  • To keep you informed, where you have consented: send you our newsletter. You can unsubscribe at any time through the link in every e-mail.
  • Security and fraud prevention: authenticate your account, secure payments, and detect and prevent fraudulent activity.
  • Legal reasons: meet our legal and accounting obligations, and enforce our terms.

How we share your information

We do not sell your personal information. We share it only with the providers needed to run the Services and fulfil your orders:

  • Shopify, which hosts our store;
  • our payment provider;
  • our carriers for delivery;
  • the competent authorities, where the law requires it or to prevent fraud.

Relationship with Shopify

Our Services are hosted by Shopify, which collects and processes information about your use of the Services in order to provide and improve them. Your information may be transmitted to Shopify and to third parties that may be located in countries other than yours. In some cases, Shopify acts as a data controller for this data. To learn more, see Shopify's privacy policy: https://privacy.shopify.com/en.

Third-party sites and links

Our Services may contain links to third-party sites (for example, our social media). We are not responsible for their privacy practices; we encourage you to review their own policies.

Children's data

The Services are not intended for children, and we do not knowingly collect personal information from minors. If you are a parent or guardian and believe your child has provided us with their information, please contact us to request its deletion.

Security and retention

No security measure is infallible; we recommend that you do not send us sensitive information through unsecured channels. We keep your information for as long as necessary to provide the Services, meet our legal and accounting obligations, and resolve any disputes.

Your rights

Under the GDPR, you have the following rights over your personal information: access, rectification, erasure, restriction, objection, portability, and withdrawal of your consent where processing is based on it. You can exercise these rights by contacting us at contact@dinnerisservedparis.com. We may need to verify your identity before acting on your request.

Complaints

If you believe we are processing your data unlawfully, you can contact us, or lodge a complaint with the CNIL (www.cnil.fr), the French data protection authority.

International transfers

We may process and store your information outside your country of residence. Where your data is transferred outside the European Economic Area, we rely on recognised transfer mechanisms, such as the European Commission's Standard Contractual Clauses, unless to a country recognised as offering an adequate level of protection.

Changes

We may update this Privacy Policy at any time. The revised version will be posted on this page with an updated "Last updated" date.

Contact

For any question or to exercise your rights, write to us at contact@dinnerisservedparis.com.